Norma Velasco

Designer

Designer

Lead UX & product design for scalable web and digital platforms

Lead UX & product design for scalable web and digital platforms

Creative, strategic UX leader with 10+ years of experience designing and building high-performing digital products and websites.
I specialize in translating complex business goals and user needs into intuitive, accessible, and conversion-driven experiences. With a strong foundation in front-end development and component-based systems, I bridge the gap between design and implementation—leading teams, shaping strategy, and delivering work that performs.

What I Do Best

  • Lead end-to-end UX and product design from discovery through launch

  • Design scalable systems for web, product, and marketing platforms

  • Collaborate deeply with engineering, marketing, and product teams

  • Turn research, data, and constraints into clear design decisions

  • Build experiences that are both beautiful and technically sound

Professional Experience

Senior UX Designer / UX Engineer — Contract

Senior UX Designer / UX Engineer — Contract

Verisign | June 2026 – Present

Lead UX and product design for complex digital products and data-rich enterprise experiences. Translate user needs, business requirements, and technical constraints into intuitive, scalable solutions, partnering closely with Product and Engineering from discovery through implementation. Bring a hybrid UX design and front-end engineering perspective to the role, helping bridge the gap between product strategy, interaction design, and technical delivery.

  • Lead end-to-end UX and product design, including discovery, workflow definition, information architecture, wireframing, prototyping, interaction design, and high-fidelity UI.

  • Simplify complex systems, technical processes, and dense information into clear, efficient user experiences.

  • Apply UX engineering expertise to evaluate technical feasibility, define responsive interaction behavior, and support accurate design implementation.

  • Collaborate closely with product managers, engineers, and stakeholders to clarify requirements, identify constraints, and translate product goals into scalable design solutions.

  • Create reusable components, interaction patterns, and design-system guidance that improve consistency and development efficiency.

  • Develop prototypes at varying levels of fidelity to communicate concepts, validate workflows, and reduce ambiguity during development.

  • Support design-to-development handoff through detailed specifications, responsive behavior, accessibility guidance, and implementation review.

  • Use qualitative insights, usability principles, analytics, and iterative validation to improve usability, task completion, and overall product quality.

Lead UX/UI Designer (Web & Digital Experience)

Lead UX/UI Designer (Web & Digital Experience)

Brivo | 2023 – June 2026

Lead the design and front-end execution of responsive, high-impact digital experiences across marketing websites, landing pages, and campaigns.

  • Own end-to-end UX and UI design, from concept and wireframes through final production

  • Partner cross-functionally with developers, marketers, and product stakeholders to translate strategy into intuitive, conversion-focused designs

  • Design and maintain scalable, component-based CMS systems that support consistency and rapid iteration

  • Use analytics, A/B testing, and performance data to refine layouts, messaging, and user flows

  • Champion accessibility standards, UX best practices, and continuous improvement across platforms

  • Balance business objectives with human-centered design to drive measurable outcomes

Founder & Design Lead

Founder & Design Lead

Novel Creative Studio | 2016 – Present

As founder and lead designer, I guide strategy, UX, and front-end development for custom digital experiences across e-commerce, brand, and marketing platforms.

  • Lead UX strategy, design, and development for client-facing digital products and websites

  • Design responsive, conversion-focused interfaces rooted in user needs and brand storytelling

  • Create and evolve design systems and reusable UI components for long-term scalability

  • Produce wireframes, interactive prototypes, and high-fidelity designs using Figma, Sketch, and Adobe tools

  • Collaborate closely with developers and stakeholders to ensure clean handoff and execution

  • Build trusted, long-term client relationships through thoughtful strategy and clear communication

Web Experience Designer & Developer

Web Experience Designer & Developer

Deploy | 2014 – 2016

  • Designed and developed accessible, responsive websites across a range of industries

  • Translated business and user goals into strong information architecture and visual design

  • Created wireframes, prototypes, and polished UI concepts to guide development

  • Conducted usability testing and applied UX best practices to improve engagement and performance

  • Collaborated with creative, strategy, and technical teams to deliver cohesive digital experiences

Skills & Expertise

UX, Product & Experience Design

  • UX strategy, discovery, and research

  • Information architecture & user flows

  • Wireframing, prototyping, and interaction design

  • Design systems and component-based thinking

  • Accessibility, usability, and inclusive design


Leadership & Collaboration

  • Design leadership and creative direction

  • Cross-functional collaboration with product, engineering, and marketing

  • Translating strategy into executable design systems

  • Mentorship and design advocacy


Design Systems & Tools

  • Figma, Sketch, Adobe Creative Suite

  • Component libraries and scalable UI frameworks

  • CMS-integrated design systems

Web Design & Development

  • HTML, CSS, JavaScript

  • Responsive, accessible, and performance-optimized web design

  • Component-based and CMS-driven design systems

  • Design-to-development collaboration and implementation oversight

  • Platforms: Wordpress, Webflow, Framer, Drupal, Squarespace, Wix


Optimization, Data & Performance

  • Conversion-focused design and optimization

  • Analytics, A/B testing, and data-informed iteration

  • Performance, accessibility, and SEO considerations


Additional

  • Bilingual: English & Spanish

Education

  • ATS, Web Design / HTML – University of Toledo (2014)

  • ATS, Graphic Design – University of Toledo (2014)

  • B.S., Zoology, Behavioral Science – University of Oklahoma (2006)

Interested In Learning More?

I’m always open to conversations about design, product strategy, and building better digital experiences.